Air Canada Vacations Care Flex2022-04-20T19:32:31+00:00

Cancel for any reason coverage

Add Care Flex to your Air Canada  Vacations package for $99pp and  cancel for any reason (even covid!) and get a full refund up to 3 days prior.

Air Canada Vacations Care Flex cancellation policy:
Cancellations are permitted up until 3 days prior to departure for most south destinations. The refund method depends on the number of days before the initial departure date:

-up until 21 days prior to departure, the package total price will be refunded in the original form of payment;

-20 to 3 days prior to departure, 100% of the total price will be given in in-house credit
$100 administration fee applicable

Applicable to: Select vacation packages to Mexico, the Caribbean and Central America excluding Beaches, Sandals, Grand Pineapple *must be added at time of booking, is nonrefundable

Add Care Free for $69pp and get:

• Standard seat selection
• One time Price Drop Guarantee up to $200pp

• $50 waiver on administrative change fees
• StormGuard Hurricane protection (hurricane season is Jul-Nov)

For full terms and conditions go to https://vacations.aircanada.com/en/travel-info/travel-protection

All travel protection plans must be purchased at time of booking by all passengers sharing a room/cabin accommodation; are non-refundable, and are not applicable to group bookings, car rentals, excursions, non-refundable bookings, private transfers, theme park tickets and other attractions. All travel protection plans can be used year-round however a supplement of $20 per person ($79 total) for the Carefree and CareFlexPlus plans and a supplement of $40 per person ($139 total) for the CareCombo Plus applies for departures between December 19, 2021 and January 5, 2022. Departure date is identified as the date of the last flight departing from a Canadian city before reaching final destination. Once the travel protection plans have been purchased, changes must be made through these plans without using other Air Canada Vacations change and cancellation methods.

1Changes to name, departure dates, destination, room categories or occupancy can be made up until 7 days before departure. Changes to travel dates are subject to hotel and flight availability. Certain types of changes will be considered cancellations and will follow the CareFlexPlus Cancellation Policy. One set of changes per booking can be made without penalty. The set of changes can include more than one change and/or transfer, or a cancellation. Once the CareFlexPlus plan is purchased, changes must be made through these plans, without using other Air Canada Vacations change and cancellation methods. Clients will assume any difference in price increase resulting from change(s). No refund is issued if the new price is lower than the original fare. New package must be booked at the time of the date change request. CareFlexPlus can be repurchased only at the time the change is made.

2CareFlexPlus plan cancellation policy: Cancellations are permitted up until 3 days prior to departure for sun destinations in Mexico, the Caribbean and Central America, and up until 7 days prior to departure for destinations in Europe, the United States and Canada. The refund method depends on the number of days before the initial departure date: up until 25 days prior to departure, the package total price will be refunded in the original form of payment; 21-3 days prior to departure,  prior to departure for sun destinations in Mexico, the Caribbean and Central America and 20 days to 7 days prior to departure for destinations in Europe, the United States and Canada, 100% of the total price will be given in in-house credit. Car rentals, private transfers, excursions, theme park tickets and other attractions are non-refundable. In case of cancellation, a waiting period of 15 days before rebooking a new vacation applies. In-house credit is neither transferable nor refundable. The CareFlexPlus plan can be repurchased at the same time the new eligible package is booked. Clients will assume any difference in price increase resulting from partial cancellations. No refund is issued if the new price is lower than the original price. Travel credits cannot be used for car rentals, excursions, private transfers, theme park tickets and other attractions.

Aeroplan® points cannot be restituted or refunded at any time.

If you booked through a travel agent, please contact your travel agent to request the changes, price drops and cancellations. New reservations must be booked with the same travel agency. If you booked directly with Air Canada Vacations, please request changes, price drops and cancellations through the Customer Care Department for sun destinations at 1 800-296-3408, and through the Reservations Department at 1 866-529-2079 for Europe, Canada, U.S. destinations, as well as for cruises.

CareFlexPlus is only applicable to new bookings of vacation packages to Mexico, the Caribbean, Central America, to Flight & Hotel packages, tours and pre-bundled packages in Europe, the United States and Canada, made until December 12, 2021, for travel by October 31, 2022. The CareFlexPlus plan is not applicable to cruises.

CareCombo Plus at $99 (CareFree & CareFlexPlus) is only applicable to new bookings made until December 12, 2021, for travel by October 31, 2022. Both travel protections must be purchased at the same time as a combo package. The same terms & conditions of the CareFree and CareFlexPlus apply. The CareCombo Plus plan is not applicable to cruises.