FAQ 2017-09-25T21:05:16+00:00

FAQ

There are no fees to book family holidays with Vacations with Kids. We are confident that our knowledge and expertise will impress you and provide excellent customer service to keep you as a client. Certain transactions such as air only or car rental will be subject to a $35 service fee.
The payment process is very simple. If you are planning in advance your family all pay a non refundable deposit for your package once it is chosen then your balance is generally due 60 days before you travel. These rules do vary in some cases and is something we will go over with you in detail during the planning process.
We will always offer the best price possible on any travel package, most often it is the tour operator or cruise line that determine the rate and not the travel agent. If you do, however, receive a lower quote from any of our competitors we will be happy to consider a price match for you.
We are able to plan a family group trip with or with out airfare and/or coming from multiple cities. There are a variety of options based on any budget. The resort will depend on budget of all the members so you need to consult with your family and friends before you start planning and come up with a budget that everyone will be comfortable with. Once we have that we can work our magic and find you something amazing! Examples of groups booked by Vacations with Kids:
Family/Friends Groups
Celebrations- anniversaries, milestone birthdays
Girls Getaways
Golf Trips
Destination Weddings – each destination wedding will get their own personal webpage where friends and family can visit to get information on the big day as well as the trip itself.
Vacations with Kids has a list of favourite resorts based on personal experience and excellent feedback, but we are not restricted to only those. We can book any hotel or resort anywhere that you wish to go, the options are endless! If not offered as a package, we are able to book customs itineraries to meet your family’s unique wants and needs.
So you’ve booked an all-inclusive resort vacation in the Caribbean. Everything is booked – the flight, the room, the transportation to and from the airport. All that’s left to think about is packing. Don’t forget your bathing suit, sunscreen, sunglasses, a good beach book and some cash.
While your food, drinks, room and transportation are all included in your package, what isn’t are the gratuities paid to the staff. Those new to the resort are often nervous about tipping. Not because they don’t want to tip, but because they are unsure what the rules are. While every island and every resort is different, there are many common courtesies across the various resort destinations. Please also note that All Inclusive Resorts such as Sandals have a “No-Tipping” policy as this is already included in the price you paid so please be mindful of your resorts policy on tipping.
In the Caribbean, the tourism industry is a major source of employment. Many locals work at resorts and hotels, give tours or work in restaurants that cater to tourists. From the housekeeping staff, to the gardeners who keep the grounds immaculate, to the cooks who man the omelette station each morning at breakfast, these people rely on the generosity of guests like yourself to improve their monthly income. This is their livelihood – the money they need to support their families. So if they do a good job, are kind, courteous, and professional, they have earned a tip.

While tipping is at your discretion and it is an optional gesture, at all-inclusive resorts in Mexico, Cuba, Dominican Republic, Jamaica, it is certainly encouraged by the staff. Keep in mind that you don’t need to tip every time, and usually the people you’ll tip are those providing a personal service, like wait staff, bartenders, room attendants, tour guides, etc. Also remember that any tip you provide is adequate – this is only a guideline.

For a one-week stay at an all-inclusive resort, a couple should budget to spend about $150 US (or the local currency equivalent) total in tips. This means that you should bring between $10 and $20 in small bills with you to spend on tips throughout the day.
A la carte meals:
$5+/couple depending on the level of service

Bag attendants and shuttle drivers:
$1/bag or $1 for every few trips to and from the room

Bartenders:
$1-$2/group drink order but more if the drinks are complicated and you have many at one time. Keep using (and tipping) the same bartender throughout the week and you’ll get excellent service.

Buffet meals:
$1-$2/table

Buffet station chefs:
$1

Bus driver: $1-$2/couple

Butlers: $50-500 depending on the level of resort and how much they do for you.

Concierge: $5-$10 depending on your usage

Housekeeping staff: $2-5/day (leave it on your bed so they know it’s for them) .If you want extra beer or bottled water instead of pop in your mini fridge, leave $2-$5 with a note indicating your preference.

Room service: $3-5 depending on the complexity of the order and time of day

Tour guide: $5/couple