FAQ2022-08-09T16:14:48+00:00

FAQ

We devote our time to clients who are serious about travel, those who understand and appreciate the level of commitment, professionalism and expertise that we offer.  Because booking travel is so complicated, and therefore, time consuming, we have had to implement a consultation fee for the extra time we spend to advise on everything related to covid.  The fee includes our time, knowledge, expertise and friendly service from now until you come back home from your vacation.  We not only help you plan a great vacation, but will handle seat selection, room requests and other travel planning needs, but I also advise on covid travel requirements, covid insurance, testing and quarantine policies for your destination and answer all the questions you have about travelling during the pandemic.  As you may know, we have travelled throughout the pandemic and have personally flown on all the Canadian carriers and to the major destinations and are familiar with their practices.  The fee is $100+tax for all inclusive vacations and is not paid until you speak with an agent and are comfortable working with us, fees vary for other vacation planning needs.

Non vacation planning services such as booking air only or car rental are subject to a $50 fee, air only is $25 per ticket.

We are able to offer all our clients the benefits of the consumer protection available in Ontario when booking with a registered travel agent.  For more information visit www.tico.ca  Vacations with Kids is a member of TATT and registered under TICO #4374724.

Like our reviews indicate, we provide 5* service.  We are confident that our knowledge and expertise will impress you and the excellent customer service you receive will keep you as a client.  Contact us via the form at www.vacationswithkids.ca/contact and an agent will be in touch.   We look forward to working with you!

Once you fill in the contact form HERE , one of our agents will be in contact for a phone consultation.  If you decide that you would like to work with Vacations with Kids to plan your family vacation, a consultation fee will be required to start your vacation search.  For package vacations such as all-inclusive, cruise vacations or Disney planning, the deposit is $100+tax.  For more time intensive custom itinerary planning, the deposit is $200. Deposits are non-refundable and non-transferrable and will expire after 45 days.   A secure form will be sent to you to submit your form of payment for the fee.  Suggestions will be sent to you for your family vacation and you will work with your agent to narrow down the options and decide on a final plan.  At this time a deposit will be paid to the supplier to hold the space and an invoice with all the details will be sent.  Final payment will be processed approximately one week prior to the final payment date.

We will always offer the best price possible on any travel package, most often it is the tour operator or cruise line that determine the rate and not the travel agent.  This means that no matter where you book you will get the same rate.  So why book with Vacations with Kids?  Service, expertise and our first hand knowledge based on personal and professional experience.  If you do, however, receive a lower quote from any of our competitors we will be happy to consider a price match for you.

We are able to plan a family group trip with or with out airfare and/or coming from multiple cities. There are a variety of options based on any budget. The resort will depend on budget of all the members so you need to consult with your family and friends before you start planning and come up with a budget that everyone will be comfortable with. Once we have that we can work our magic and find you something amazing!

Groups booked by Vacations with Kids:
Family/Friends Groups
Celebrations- anniversaries, milestone birthdays
Girls Getaways
Golf Trips
Destination Weddings

Vacations with Kids has a list of favourite resorts based on personal experience and excellent feedback, but we are not restricted to only those. We can book any hotel or resort anywhere that you wish to go, the options are endless! If not offered as a package, we are able to book customs itineraries to meet your family’s unique wants and needs.

While your food, drinks, room and transportation are all included in your package, what isn’t are the gratuities paid to the staff. Those new to the resort are often nervous about tipping. Not because they don’t want to tip, but because they are unsure what the rules are. While every island and every resort is different, there are many common courtesies across the various resort destinations. Please also note that All Inclusive Resorts such as Beaches have a “No-Tipping” policy as this is already included in the price you paid so please be mindful of your resorts policy on tipping.

In the Caribbean, the tourism industry is a major source of employment. Many locals work at resorts and hotels, give tours or work in restaurants that cater to tourists. From the housekeeping staff, to the gardeners who keep the grounds immaculate, to the cooks who man the omelette station each morning at breakfast, these people rely on the generosity of guests like yourself to improve their monthly income. This is their livelihood – the money they need to support their families. So if they do a good job, are kind, courteous, and professional, they have earned a tip.

While tipping is at your discretion and it is an optional gesture, at all-inclusive resorts in Mexico, Cuba, Dominican Republic, Jamaica, it is certainly encouraged by the staff. Keep in mind that you don’t need to tip every time, and usually the people you’ll tip are those providing a personal service, like wait staff, bartenders, room attendants, tour guides, etc. Also remember that any tip you provide is adequate – this is only a guideline.  For a one-week stay at an all-inclusive resort, a couple should budget to spend about $150 US (or the local currency equivalent) total in tips. This means that you should bring between $10 and $20 in small bills with you to spend on tips throughout the day.

A la carte meals:
$5-20 depending on the level of service and number of guests

Bag attendants and shuttle drivers:
$1/bag or $1 for every few trips to and from the room

Bartenders:
$1-$2/group drink order but more if the drinks are complicated and you have many at one time. Keep using (and tipping) the same bartender throughout the week and you’ll get excellent service.

Buffet meals:
$1-$2/table

Buffet station chefs: $1 (your favourite omelette cook!)

Bus driver: $1-$2pp

Butlers: $50-500 depending on the level of resort and how much they do for you.

Concierge: $5-$10 depending on your usage

Housekeeping staff: $2-5/day (leave it on your bed so they know it’s for them) .If you want extra beer or bottled water instead of pop in your mini fridge, leave $2-$5 with a note indicating your preference.

Room service: $3-5 depending on the complexity of the order and time of day

Tour guide: $5/couple

Traveling With Babies

Be realistic

Unless you have an angel baby, choose a destination that will be easy to keep your routine. A busy itinerary or a destination that is not stroller friendly will not make for a relaxing holiday.

Pack for the worse case scenario

Bring a carry on with enough supplies/clothing for a couple of days in case your suitcase is lost. Divide everyone’s clothes among all your bags, if one is lost each person will still have some of what they need. Pack a change of clothes for both you and the baby in your carry on.

International Travel

If one parent is traveling with your child internationally make sure you check customs regulations to avoid hassles or denied boarding. Carry a copy of your spouse’s passport with a hand written note and matching signature in case required. Some countries require a notarized letter of permission.

On the plane

Bring lots of snacks, toys and fun activities. An iPad is usually not enough for little ones. Dollarama is the best place a few new things to play with (i.e. mini play dough sets, toys, puzzles). For toddlers or kids bring a special treat for
a distraction when things start to fall apart, like TicTacs or lollipops.

Slings or Carrier

Use slings or carriers to keep your baby safe for take off, landing or turbulence instead of a car seat.

Rent baby equipment at your destination.

Whether your destination is a hotel or resort or a relative’s home, there are numerous companies renting baby gear such as portable cribs, strollers, seats, and baby feeding equipment. Most will reserve the desired equipment online ahead of time, and will deliver equipment to your door. When renting a car, rent the car seats directly from the car rental company. Be prepared to safely and correctly install the car seat yourself.

Food & Liquids

Solid food items, such as sandwiches, apples and granola bars, are permitted in both your carry-on and checked baggage when traveling within Canada. If your destination is outside of Canada, any food not consumed, including food in checked baggage, will be subject to the regulations of the country you are visiting.

Some food items may be subject to restrictions including: liquids, foods that are mashed, pureed or mixed in a sauce (e.g. mashed potatoes, smoothies, chill or stews). In order for a food to be considered a solid, it must be solid at room temperature.

If you plan to prep your food on the go, keep in mind that small kitchen appliances with blades (e.g. personal/hand- held blenders,) are not permitted in carry-on baggage.
• Whentravelingwithinfants0-24months:youcanbring

baby food, milk, formula, water, juice and other baby

items in your carry-on baggage.

  • Gel and icepacks are allowed if they are being used to refrigerate baby food, milk, breast milk, formula, water or juice for infants 0-24 months.
  • Passengers flying with or withoutt heir child can bring breast milk in quantities greater than 100 ml provided it is presented to the screening officer for inspection prior to screening.
  • Liquids, such as medications, baby formula or breast milk, should be packed so that they can easily be removed from carry-on baggage for inspection. Ensure that they are properly labeled (manufacturer’s name or pharmaceutical label identifying the medication). Plane Safe Snack to Pack:

Packaged foods

Granola bars Crackers
Bread
Chips
Cookies Candy/Chocolate bars Nuts

Non-packaged foods

Meat
Cheese slices or cubes Vegetables
Muffins
Sandwiches
Fresh fruit (bananas, etc.)

Start planning today!  Fill in our contact form or call Toll Free:1-855-303-3255

What to Put in Your Carry-On Take advantage of the carry-on plus purse rule.

Each ticketed passenger is permitted a carry-on, and a personal bag or purse.

In addition to each passenger’s carry-on, designate one large tote for in-air entertainment, which carries a laptop, iPad, and each family member’s book or Kindle. Be sure to include at least one charger for each different device in your carry-on.

• Allow for one back pack for snacks, medications, water bottles (to be filled post-security) and other essentials

  • Pack lots of toys in your child’s carry-on baggage, but leave toys that look like weapons at home.
  • Make sure to download a new movie or favorite TV show Security Made SimpleWhen you arrive at the checkpoint, check if the Family/ Special Needs lane is available. This lane features screening equipment that can accommodate larger items, and screening officers who offer additional assistanceto passengers needing more time or help with their belongings to get through security. Place all laptops in their ownscreeningtray.Makesuretherearenolooseitemsleft behind.Screening officers will need to inspect:• Strollers,infantcarriersandcarseats.
    • All baby food or drinks, including formula
    • Children’s carry-ons, including diaper bags
    • MP3 players (e.g. iPods), portable hand-held gameconsoles,tabletsandsmartphonesinyourcarry-on • Let your child walk through the metal detector ifthey are able to do so on their own.
    • Please don’t hand your child to a screeningofficer while you go through security.
    • Don’t wear belts, wear easy to slip off shoes, remove allcoats or jackets and place in a screening tray

Packing For Your Trip

Use the ‘roll’ method or packing cubes

Rolling clothes instead of folding them saves 30% more space. Line the bag with bulkier items like shoes, then
roll heavier clothing, like jeans, on the bottom. Layer next with shirts, t-shirts, and lastly, undergarments and socks. Packing cubes are essential to packing organization. Shoe cubes keep kids’ socks and underwear organized. Use cubes to pack by day, making complete outfits for each child in each cube.

What to pack

Pack more shirts than each child needs, and half as many pants.* The majority of messes will occur to your child’s shirts (think food spills, sweat, and sticky hands wiping). Pants and shorts can often be re-worn. It’s nice to have your children in different shirts for family photos. Try to find clothes that do double duty, such as pants that zip off to become shorts, and sun protection shirts that can be worn during outdoor play. Try to restrict each child to two pairs of shoes: a sturdy pair of walking/hiking shoes (to be worn on the plane) and a pair of destination and season- appropriate sandals or boots.

* Does not apply if your child is not toilet trained.

Packing for Kids

• 3pairsofPJs
• 2 shirts for every pair of shorts (shirts are more

likely to get dirtied, shorts can be worn twice)
• Lots of sun dresses for girls
• 2-3 bathing suits each (these are your outfits for the

day time, you don’t really need day time clothes)

Grown-ups

• 5-7eveningoutfitsdressesforwomen
• 2-Pairs dress pants for men need long pants for the

a la carte restaurants
• 1- wrap or light sweater for you, the AC can be cool

in the restaurants
• Remember a change of clothes for the way home –

wear hoodies on the plane, no coats.

Dont’ Forget

At the resorts some items can cost up to 5x what you pay for them at home. So don’t forget to pack:

• Sunblock
• Diapers
• Crib sheet
• Baby monitor • Bottle warmer • Night light

• Plastic bags
Some Expert Pointers

Car Seats

If you bring your car-seat to use on the plane you must purchase a seat for the baby and will be required to strap in the baby whenever the seat belt sign is on. You will not be permitted to nurse during take off or landing.

Check out the convertible car seat/stroller Sit n Stroll www.lilygold.com or CARES restraint www.kidsflysafe.com.

Strollers

Bring a reclining umbrella stroller, they are easier to transport, take up less space in the trunk and cost less if damagedbytheairline.

Medication

Bring everything you might need at 2am. Advil, Tylenol (adult and kids), Immodium, Gravol, Benadryl, Claritin , Tumsetc.

Remember the 3-1-1 rule!

The 3-1-1 rule states that you cannot bring any liquid or gel that’smorethanthreeounces.Thesemustbecarriedin one quart-sized clear, zip-lock bag.

Winter Travel

Leave your coats at home even in winter. Use blankets for babies and hoodies for older kids to keep them warm from the car to the airport.

• Snacks
• Tupperware
• Clothing Detergent • Dish Detergent
• Mosquito repellent
• US $1 bills for tipping

(Especially for Cuba)

Have some tips of your own? for more tips! Please submit them!